Terms and Conditions

1. Introduction

Welcome to Chic Geek Enterprises LLC ("Chic Geek Enterprises," "CGE," "we," "our," or "us").

These Terms and Conditions ("Terms") establish the general legal framework governing access to and use of CGE-controlled websites, intellectual properties, professional services, digital products, memberships, software-enabled solutions, learning experiences, and related commercial offerings.

Chic Geek Enterprises operates across strategic consulting, technology architecture, business operations, organizational enablement, education, artificial intelligence, software-enabled services, and associated commercial activities.

By accessing a covered website, creating an account, purchasing an offering, enrolling in a program, or using a covered service, you agree to these Terms to the extent applicable to that activity.

If you do not agree with the applicable Terms, you should not purchase or use the relevant offering.

Additional agreements, offer-specific conditions, and mandatory legal protections may apply.

2. Scope and Relationship to Other Agreements

These Terms provide the parent-level terms for CGE-owned or controlled operations, including current and future brands, registered DBAs, and business properties unless expressly excluded.

Covered activities may include:

• Enterprise and small-business consulting and advisory services.
• Digital transformation, operational excellence, AI strategy, and technology architecture.
• Memberships, subscriptions, CRM platforms, and hosted business workspaces.
• AI assessments, automated generation tools, and technology-enabled products.
• Courses, communities, accelerators, workshops, and educational experiences.
• Digital publications, books, templates, frameworks, and licensed resources.
• Events, speaking engagements, venue-related offerings, and physical products.
• Implementation, administration, support, and related professional services.
• Other offerings introduced or operated under the CGE ecosystem.

2.1 Offer-Specific Terms Control

The precise terms of an individual purchase or engagement may be established through its applicable:

• Product or service page.
• Checkout page and order summary.
• Subscription or membership agreement.
• Enrollment or registration terms.
• Signed proposal, contract, Statement of Work, or engagement letter.
• License agreement, Data Processing Agreement, service-level agreement, or written addendum.
• Additional policies expressly incorporated into the transaction.

The applicable offer-specific terms control where they expressly conflict with these general Terms regarding that particular offering.

2.2 Governing Order of Documents

Unless a signed agreement establishes another order, the following hierarchy applies to the subject matter of a transaction:

1. Mandatory applicable law.
2. Mutually executed written agreements and expressly negotiated amendments.
3. Offer-specific terms accepted as part of the transaction.
4. Checkout disclosures, order confirmations, and specifically incorporated policies.
5. These general Terms.

Privacy-specific matters are also governed by CGE's Privacy Policy and any applicable supplementary privacy or data-processing terms.

2.3 Terms in Effect at Purchase

Commercial details accepted at the time of purchase or execution govern that transaction, subject to stated renewal provisions, valid amendments, legally required changes, and any expressly reserved modification rights.

Website descriptions and published offers may change prospectively.

A subsequent change to public pricing, marketing descriptions, or product packaging does not by itself retroactively alter a completed purchase or override an existing signed agreement.

2.4 No Universal Entitlement

Access to one CGE property does not automatically entitle a customer to access another property, membership, product, or service.

Bundled access, cross-property benefits, promotional entitlements, and shared features exist only when expressly included in the applicable offer.

3. Business Properties and Brand Relationships

CGE may own, operate, license, distribute, or administer multiple brands and intellectual properties.

These may include Chic Geek Enterprises, MultiMissionaire™, ReadyCheckGo.ai, System Scribe™, The GeekLink, Clarity Cohort™, The S³ System™, Scale WithIN Means (SWIM), Talk Techie 2 Me, SaaS Sassy, and other present or future properties.

References to a property do not independently establish that the property is a separate legal entity or that every offering has the same access, licensing, commercial, or support structure.

Products and services operated by legally independent entities are subject to their own agreements unless CGE expressly assumes an applicable obligation.

CGE may introduce, retire, reorganize, rename, or consolidate business properties, subject to existing contractual commitments and applicable law.

4. Eligibility and Authority

Unless a specific offer provides otherwise, users must:

• Be at least eighteen years old.
• Have legal capacity to enter into binding agreements.
• Provide accurate information when registering or purchasing.
• Comply with applicable laws and platform requirements.
• Possess the authority necessary to act for any organization represented.

Users enrolling or purchasing on behalf of a business represent that they are authorized to bind the organization to the applicable agreement.

Additional eligibility requirements may apply to professional programs, business memberships, financing arrangements, or restricted platform capabilities.

CGE may decline prospective engagements, subject to applicable law, where the requested scope exceeds available capacity, conflicts with established service boundaries, or cannot be responsibly delivered.

5. Nature of Services and Commercial Offerings

5.1 Strategic Advisory and Professional Services

Advisory engagements may include:

• Business and technology strategy.
• AI readiness and governance.
• Systems and operating model architecture.
• Process evaluation and operational improvement.
• CRM, ERP, and enterprise integration advisory.
• Digital transformation roadmaps.
• Executive workshops and organizational enablement.
• Implementation governance and strategic oversight.

Advisory engagements do not automatically include software licensing, hosting, development, implementation, ongoing administration, technical support, or operational labor.

These activities must be expressly included in the applicable engagement scope.

5.2 Technology-Enabled Offerings

Certain products may provide software access, hosted workspaces, CRM functionality, automation, analytics, AI capabilities, website functionality, or other technology services.

Functionality depends on the offering, plan, vendor capabilities, configuration, and applicable product terms.

5.3 Memberships and Subscriptions

Memberships may include recurring access to digital platforms, communities, learning experiences, support resources, service entitlements, or other specified benefits.

Features, access periods, participation limits, recurring fees, and renewal arrangements are governed by the applicable membership terms.

5.4 Education, Accelerators, and Learning

Educational products may include courses, group learning, implementation labs, recorded materials, workshops, or time-limited program participation.

Enrollment in one program does not create a right to future cohorts, updated curriculum, unlimited personal assistance, or unrelated CGE services unless expressly promised.

5.5 Digital and Physical Products

Products may include books, workbooks, templates, publications, downloadable materials, merchandise, curated goods, or other resources.

Delivery, licensing, fulfillment, returns, and usage rights may vary by product.

5.6 Events, Venues, and Experiences

Events, workshops, meeting spaces, and venue-related products may require specific rules addressing scheduling, deposits, attendance, participant conduct, cancellations, facility use, or damage.

Such conditions are determined by the applicable booking or event agreement.

6. Engagement Formation and Service Scope

Professional engagements are established through an accepted contract, Statement of Work, engagement letter, proposal, or another authorized written purchasing mechanism.

The applicable document may define:

• Services and deliverables.
• Project scope and assumptions.
• Customer responsibilities and dependencies.
• Schedule and milestones.
• Pricing and payment obligations.
• Review and acceptance requirements.
• Revision limits and change-control procedures.
• Support boundaries.
• Intellectual-property rights.
• Termination and closeout conditions.

General website content does not constitute a commitment to perform unspecified services.

An inquiry, discovery meeting, assessment, or proposal request does not guarantee acceptance as a client.

Work outside the agreed scope may require a separate agreement and additional fees.

7. Pricing, Fees, Payments, and Taxes

All prices, payment structures, and commercial conditions are governed by the applicable offer or agreement.

Depending on the product, CGE may use:

• One-time purchase prices.
• Fixed-fee engagements.
• Retainers.
• Milestone payments.
• Recurring memberships or subscriptions.
• Installment plans.
• Usage-based charges.
• Licensing or activation fees.
• Event registration or facility-booking fees.
• Promotional or individually issued pricing arrangements.

7.1 Payment Authorization

By completing a purchase, the customer authorizes the applicable charges disclosed through the transaction process. Payments may be processed by authorized third-party providers.

7.2 Payment Schedules

Payment due dates, installment schedules, deposits, and recurring billing obligations are established by the applicable offer. Unless otherwise specified, payment is due before delivery or service commencement.

7.3 Additional Charges

Taxes, usage fees, third-party consumption charges, shipping expenses, or other costs apply only as disclosed or authorized through the applicable offer, agreement, or valid subsequent transaction.

7.4 Late or Failed Payments

Failure to pay amounts when due may result in access restrictions, suspension, service interruption, or collection activity as permitted by the applicable agreement and law.

7.5 Pricing Changes

CGE may revise public pricing and product packaging prospectively.

Changes affecting an existing recurring customer are governed by the relevant subscription or membership agreement, applicable notice requirements, and mandatory law.

Promotional, founding, legacy, or individually protected pricing is honored in accordance with the conditions of the applicable offer.

8. Memberships, Recurring Billing, and Renewals

Where an offer involves recurring billing, the applicable purchase terms establish the billing interval, price, access period, renewal structure, and cancellation procedure.

8.1 Recurring Charges

Customers enrolling in an automatically renewing product authorize recurring charges in the amount and frequency disclosed at checkout, subject to applicable price changes and legal requirements.

8.2 Cancellation

Cancellation procedures are identified in the applicable subscription or membership terms.

Cancellation ordinarily prevents future renewals after the effective cancellation date but does not automatically reverse charges already incurred, except where required by law or the applicable offer.

8.3 Account Access Following Cancellation

Post-cancellation access depends on the product's agreed terms and may end upon expiration of the paid access period or another disclosed termination date.

8.4 Unused Benefits

Unused product allowances, credits, generations, consultations, sessions, or entitlements do not automatically roll over, convert to cash, or create refund rights unless expressly provided.

8.5 Plan Changes

Upgrades, downgrades, additional workspaces, feature changes, and entitlement adjustments are governed by the relevant product terms and published procedures.

CGE will provide renewal disclosures, acknowledgment, consent, and cancellation mechanisms required by applicable law.

9. Refunds, Cancellations, and Returns

Refund eligibility varies by the nature of the purchase and the specific offer.

9.1 Professional Services

Fees attributable to completed work, delivered strategic analysis, initiated customized assessments, or performed professional services are generally non-refundable to the extent permitted by law.

9.2 Digital Products

Accessed, delivered, or downloaded digital products may be non-refundable once delivery has occurred, where lawful and properly disclosed.

9.3 Programs and Events

Enrollment deposits, participation fees, transfers, deferrals, and cancellation rights are governed by program-specific conditions.

9.4 Memberships

Membership fees and recurring charges follow the cancellation and refund conditions accepted at enrollment.

9.5 Physical Products

Physical-product returns, exchanges, damage claims, shipping charges, and fulfillment remedies are governed by the applicable storefront policy and mandatory consumer law.

9.6 Installments

An installment arrangement is a payment schedule for the applicable purchase and does not, by itself, establish an installment-by-installment right to cancel the remaining purchase obligation.

9.7 Statutory Rights

Nothing in these Terms excludes refunds, remedies, charge-dispute rights, or cancellation protections that cannot lawfully be waived.

10. Accounts, Access, and Authorized Users

Users are responsible for safeguarding login credentials and restricting access to authorized individuals.

Account holders must:

• Provide and maintain accurate account information.
• Use reasonable security practices.
• Assign permissions responsibly.
• Avoid sharing credentials in violation of platform rules.
• Notify CGE of suspected unauthorized access through an official support channel.
• Comply with applicable usage restrictions.

Where an offer permits multiple users, brands, workspaces, organizations, or sub-accounts, the applicable plan determines the allowed structure and entitlements.

An organization is responsible for the activities of individuals it authorizes to use its account, subject to applicable law.

CGE may restrict access to protect platform security, prevent abuse, or respond to violations.

11. Software, Hosting, CRM, and Platform Services

Technology-enabled services may rely upon third-party platforms, cloud infrastructure, integrations, communication systems, or licensed software.

11.1 Feature Availability

Features are provided only as included in the applicable offer and supported by the relevant platform. No plan includes every feature, integration, automation, or future capability unless expressly specified.

11.2 Third-Party Dependencies

Platform performance, supported functionality, integrations, and service continuity may depend on providers outside CGE's direct operational control.

CGE will fulfill any express service commitments made in the applicable agreement but cannot guarantee uninterrupted operation of independent third-party infrastructure.

11.3 Customer Configuration

Customers are responsible for providing accurate information, maintaining authorized users, reviewing business configurations, and complying with applicable law when operating their environments.

11.4 Data and Exports

Data availability, export procedures, retention, transferability, and deletion following account termination are governed by the applicable platform and product terms.

11.5 Consumption and Limits

Messaging, storage, AI generations, processing, automation tasks, communications, and other usage-based resources may be subject to defined limits.

Additional charges, if permitted, must be established by the applicable commercial terms or authorized by the customer.

11.6 No Independent Ownership of Infrastructure

Access to a hosted environment does not convey ownership of CGE-controlled infrastructure, platform licenses, vendor contracts, proprietary configurations, or underlying technology.

12. Artificial Intelligence, Assessments, and Automated Outputs

CGE may provide AI-assisted tools, assessments, generators, diagnostics, automated workflows, and technology-supported recommendations.

These outputs are intended to support business understanding, planning, analysis, and decision-making.

12.1 Informational Nature

Automated results may reflect user-supplied information, programmed methodologies, third-party AI systems, and probabilistic outputs.

They may contain inaccuracies, omissions, outdated information, or recommendations that are unsuitable for a particular organization.

12.2 Human Judgment

Customers are responsible for independently evaluating material recommendations before implementing operational, legal, financial, personnel, regulatory, or technical decisions.

12.3 No Guaranteed Result

Use of an AI assessment or generated resource does not guarantee revenue, readiness, certification, compliance, implementation success, or business performance.

12.4 Input Authorization

Users represent that they have appropriate rights and authority to submit any data, documents, business records, or proprietary information to a CGE-enabled system.

12.5 Output Rights

Permitted use of generated outputs is established by the applicable product license and is subject to third-party rights and law.

CGE does not warrant that AI-generated material will be unique, registrable, copyrightable, non-infringing, or free from similarity to material generated for others.

12.6 Responsible Use

Users may not knowingly use CGE-enabled AI tools to conduct unlawful activities, violate intellectual-property rights, disclose unauthorized personal information, or circumvent security controls.

13. Intellectual Property and Proprietary Methodologies

All intellectual-property rights owned by CGE remain the property of Chic Geek Enterprises LLC or its applicable licensors.

Protected materials may include:

• Business frameworks and operating methodologies.
• Trademarks, brand identities, names, and logos.
• Assessments, scoring structures, questionnaires, and diagnostic methods.
• Training materials, videos, presentations, and workbooks.
• Books, publications, templates, and educational content.
• AI prompt architectures, configurations, workflows, and proprietary systems.
• Software-related content, platform configurations, and licensed resources.
• Website content, designs, graphics, media, and other original works.
• Internal processes, confidential know-how, and commercially valuable methods.

The use of a trademark symbol does not independently establish registration, and rights exist to the extent recognized by applicable law.

13.1 Limited Access License

Unless otherwise agreed, a purchase or engagement grants only the access and usage rights expressly included in that offering.

13.2 No Implied Transfer

Access, payment, or receipt of a deliverable does not automatically constitute an assignment of CGE's underlying intellectual property.

13.3 Permitted Client Use

Clients may use purchased or delivered materials within the scope of the applicable license or agreement.

13.4 Restrictions

Without express authorization, users may not:

• Resell, sublicense, or redistribute protected resources.
• Repackage CGE frameworks as their own commercial products.
• Reproduce proprietary educational materials for unauthorized distribution.
• Share restricted membership content outside the authorized audience.
• Misappropriate confidential methodologies or trade secrets.
• Remove ownership notices or falsely claim authorship.
• Reverse engineer protected software or technological systems except where such restrictions are prohibited by law.

13.5 Client-Owned Information

Clients retain ownership of the information and materials they lawfully provide, subject to any existing third-party rights.

Providing materials to CGE grants the limited processing permissions reasonably necessary to fulfill the applicable service and authorized activities, not a transfer of ownership.

13.6 Custom Deliverables

Ownership, transfer, source-file access, licensing, and reuse rights for custom work are determined by the executed engagement agreement.

14. Confidentiality and Information Governance

Where CGE receives confidential business information, proprietary materials, sensitive organizational records, or non-public customer information, the parties will handle such information in accordance with applicable agreements, confidentiality obligations, and law.

Confidentiality obligations may exclude information that:

• Is publicly available without breach.
• Was lawfully known before disclosure.
• Is independently developed without misuse of protected information.
• Is lawfully received from an authorized third party.
• Must be disclosed through valid legal process.

Additional obligations may be established through a nondisclosure agreement, Data Processing Agreement, Statement of Work, or other written contract.

The existence of a business relationship does not automatically authorize CGE to publish identifiable customer information or confidential project details.

15. Data Privacy and Customer Responsibilities

Personal-information handling is governed by CGE's Privacy Policy and any applicable supplemental processing agreement.

When customers use CGE-provided business systems to manage their own contacts, transactions, campaigns, or operational records, they remain responsible for their independent legal obligations.

These may include:

• Providing legally required privacy notices.
• Obtaining applicable marketing or communication permissions.
• Maintaining lawful collection and retention practices.
• Respecting consent withdrawals and suppression requests.
• Complying with applicable communications, privacy, and consumer-protection laws.
• Restricting access to authorized personnel.

CGE does not acquire independent marketing rights to a customer's contact database merely by providing the hosting or processing environment.

Customers may not use CGE systems to send unlawful communications, distribute purchased contact lists without appropriate authorization, or engage in deceptive or abusive practices.

16. Acceptable Use and Prohibited Activities

Users may not use CGE properties or services to:

• Violate applicable law or another party's legal rights.
• Commit fraud, misrepresentation, harassment, or unlawful discrimination.
• Attempt unauthorized access to systems or information.
• Distribute malicious software or interfere with platform availability.
• Send unlawful spam or unauthorized communications.
• Misappropriate intellectual property or confidential materials.
• Upload information they lack authority to use.
• Circumvent contractual usage limits, security restrictions, or billing controls.
• Share restricted account access or commercial resources without authorization.
• Use CGE systems in a way that materially threatens security, service stability, or other customers.

CGE may investigate suspected misuse and apply proportionate access restrictions, suspension, or termination as permitted by the governing agreement and law.

17. Educational Content and Professional Disclaimers

CGE's educational, strategic, and informational materials do not constitute legal, accounting, tax, medical, investment, or other regulated professional advice unless expressly provided under a separately authorized engagement.

Business results depend on numerous factors beyond CGE's control, including implementation quality, available resources, organizational conditions, market circumstances, and third-party systems.

CGE does not guarantee specific business outcomes, certifications, profitability, funding awards, regulatory compliance, or operational performance unless an express written warranty or agreement lawfully establishes a particular obligation.

Examples, case studies, and illustrative outcomes do not guarantee comparable results.

18. Third-Party Providers and External Services

CGE may recommend, configure, integrate, or provide access to third-party technologies, software, platforms, payment services, or other resources.

Use of independent third-party services may require acceptance of that provider's terms and policies.

CGE is not responsible for independent third-party actions beyond obligations imposed by law or expressly assumed under an applicable agreement.

Customers remain responsible for reviewing and maintaining third-party subscriptions, access permissions, and direct vendor obligations where those responsibilities are assigned to them.

CGE may modify supported integrations or vendors when reasonably necessary, consistent with applicable service commitments.

19. Affiliate, Referral, Promotional, and Partner Programs

CGE may operate referral programs, affiliate arrangements, promotional campaigns, incentive structures, or partner initiatives.

Participation is governed by the specific program's published or accepted terms, including eligibility, qualifying transactions, commissions, exclusions, payment conditions, and termination rights.

Referral or affiliate status does not establish employment, agency, partnership, or authority to bind CGE.

Participants must comply with applicable advertising, endorsement, disclosure, and communications requirements.

Promotional prices, coupons, credits, and individually issued offers may be subject to validity periods, eligibility restrictions, and non-transferability conditions.

20. Events, Community Participation, and Shared Spaces

CGE may provide learning communities, discussion forums, workshops, events, networking experiences, or access to physical spaces.

Participants must behave professionally and respect the safety, privacy, intellectual property, and rights of others.

Offer-specific rules may govern:

• Registration and admission.
• Attendance and participation.
• Photography, recording, and media consent.
• Conduct and safety.
• Space access and permitted activities.
• Equipment, property damage, and facility use.
• Cancellations and rescheduling.
• Event-specific liability and insurance requirements.

CGE may remove participants for material violations of established rules, subject to applicable law and contractual commitments.

21. Testimonials, Portfolio Use, and Public References

CGE may request permission to feature testimonials, case studies, project descriptions, client logos, or other examples of completed work.

Unless the governing agreement expressly provides otherwise, purchase or engagement alone does not authorize public disclosure of a customer's confidential information, unpublished business materials, or identifiable results.

Anonymous or aggregated information may be used for lawful internal evaluation and business improvement in accordance with CGE's Privacy Policy and confidentiality commitments.

22. Support, Communications, and Response Expectations

Support availability, response commitments, technical assistance, onboarding, implementation services, and advisory access vary by product.

No general promise of unlimited support, immediate response, round-the-clock staffing, or ongoing consultation is created by these Terms.

Product-specific support channels, service hours, escalation procedures, and response targets govern the applicable offering.

CGE may deliver transaction confirmations, account notices, important service announcements, and legally required communications through the relevant account, platform, or authorized communication channel.

General questions and correspondence may be initiated through the official CGE contact page or designated telephone and postal channels.

23. Service Changes, Discontinuation, and Availability

CGE may update, improve, reorganize, replace, or discontinue offerings as its business ecosystem evolves.

Such changes may include:

• Software and platform updates.
• Product refinements and new functionality.
• Revised program curricula.
• Changes to service delivery methods.
• Brand or property reorganizations.
• Retirement of obsolete resources.
• Changes required by law, security, or third-party vendors.

Changes to existing paid entitlements remain subject to the applicable contract, mandatory law, and any required notice or remedy.

CGE does not guarantee perpetual availability of offerings, platforms, or program content unless expressly stated in writing.

24. Suspension and Termination

CGE may suspend or terminate access where permitted by applicable agreements and law, including for:

• Material violation of accepted terms.
• Nonpayment.
• Fraudulent or unlawful conduct.
• Unauthorized use of intellectual property.
• Material threats to platform security or other users.
• Conduct that prevents lawful or responsible service delivery.

Where appropriate and practical, CGE may provide notice or an opportunity to correct the violation.

Customers may terminate engagements or memberships according to their applicable contractual cancellation rights.

Termination does not eliminate amounts lawfully owed for products delivered, services performed, or other enforceable obligations.

Post-termination data access, export, retention, and deletion will follow the applicable product terms, Privacy Policy, and mandatory law.

Provisions concerning ownership, confidentiality, accrued payment obligations, liability, and dispute resolution survive termination to the extent necessary and enforceable.

25. Warranties and Service Disclaimers

Except for express written warranties or mandatory legal protections, CGE provides its websites, digital content, and applicable services on an "as is" and "as available" basis.

To the maximum extent permitted by applicable law, CGE disclaims implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are prohibited.

This provision does not eliminate obligations expressly undertaken in an executed agreement or remedies that cannot lawfully be excluded.

CGE does not warrant uninterrupted availability, error-free output, or outcomes dependent on customer decisions and third-party services.

26. Limitation of Liability

To the maximum extent permitted by applicable law, CGE shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the applicable services, including lost profits, revenue, goodwill, or business opportunities, except where such exclusions are legally prohibited.

Unless a signed agreement establishes a different enforceable limitation, CGE's aggregate liability arising from a particular purchased service shall not exceed the amount paid to CGE for that service during the twelve months immediately preceding the event giving rise to the claim.

For a one-time purchase or fixed-fee engagement, the applicable cap shall not exceed the fees paid for the particular offering giving rise to the claim.

These limitations apply only to the extent permitted by law and do not exclude liability that cannot lawfully be limited, including liability for fraud, willful misconduct, or other non-waivable obligations.

Specific signed agreements may establish different negotiated liability allocations.

27. Indemnification

To the extent permitted by law, business customers agree to defend and indemnify CGE against third-party claims, damages, and reasonable costs arising from the customer's unlawful use of CGE services, unauthorized submission of third-party information, or material violation of intellectual-property or privacy rights.

This obligation does not apply to claims caused by CGE's own unlawful conduct or to the extent prohibited by applicable law.

Any broader indemnification requirements must be expressly established in the applicable agreement.

28. Force Majeure

Neither party shall be responsible for delay or nonperformance caused by circumstances beyond its reasonable control, except for accrued payment obligations and duties that cannot legally be excused.

Such circumstances may include natural disasters, widespread infrastructure failures, government restrictions, labor disruptions, cyber incidents beyond reasonable preventative control, or major third-party service outages.

Affected parties shall take commercially reasonable steps to reduce disruption and resume performance when practicable.

Where an interruption materially affects a purchased service, applicable contracts and consumer law govern any resulting remedies.

29. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Michigan, United States, without regard to conflict-of-law principles, except where mandatory law requires otherwise.

Unless an enforceable offer-specific agreement establishes a different procedure, disputes arising under these Terms shall be brought before a court of competent jurisdiction in Michigan.

Nothing in this section waives mandatory consumer protections or statutory rights that cannot lawfully be restricted through contractual terms.

Before initiating formal proceedings, parties are encouraged to notify the other party of the dispute and make a reasonable good-faith effort to resolve the matter informally.

30. Amendments and Policy Revisions

CGE may revise these general Terms as its business operations, products, and legal requirements evolve.

Revisions will be published with an applicable updated date.

Updates generally apply prospectively to website use, new transactions, and new engagements.

For existing purchases, subscriptions, and written agreements, changes take effect only as authorized by the governing agreement and applicable law, including any required advance notice, acknowledgment, consent, or cancellation opportunity.

The price, scope, access period, and entitlements established at the time of purchase remain governed by the applicable accepted offer, subject to its valid modification and renewal provisions.

A general policy update does not automatically override a negotiated agreement or remove contractual rights previously granted.

31. Severability, Waiver, and Interpretation

If any provision of these Terms is found unenforceable, the remaining provisions remain effective to the extent permitted by law.

Failure by CGE to enforce a provision on one occasion does not constitute a continuing waiver of that provision.

Headings are provided for convenience and do not independently alter the meaning of the Terms.

References to written agreements may include valid electronic agreements and electronic acceptance where legally recognized.

32. Entire Agreement

These Terms, together with applicable offer-specific conditions, referenced policies, and valid executed agreements, establish the governing contractual framework for the applicable relationship.

They supersede prior general website terms on the same subject, but do not automatically supersede previously executed agreements, protected purchase rights, or obligations that expressly survive.

No informal statement modifies a written agreement unless made through an authorized process consistent with that agreement.